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(Keith Burgess/CBC) Dalewood is now in the process of changing its name to Trillium Weight Loss.
It turns out Dalewood and the Weight Loss Grants Organization are connected.
Go Public has been flooded with messages from some who say when it came time to deliver, the so-called Weight Loss Grants Program wouldn't pay out, or dragged customer claims out for months before cutting a cheque.
During our investigation, we heard from dozens of dissatisfied customers unhappy with the program run by a private, for-profit company.
She signed up in September 2017 and paid ,400 up front to the diet clinic the grants company recommended.
She said she was told if she used Dalewood Health Clinic she'd get up to 80 per cent back in a grant, up to 20 per cent if she used a different one.
The Weight Loss Grants Organization told Go Public Prevost won't be getting her grant because she recorded her final weight five months early instead of on the exact deadline date.
"I'm not sure how we would possibly be able to follow such a rule when I submitted [for the grant] six months before they made the change," Granger wrote Go Public in an email.
The Weight Loss Grants Organization didn't respond when Go Public asked how a new rule can apply to old cases.
Go Public found the two companies shared an address for years and have a senior manager who works for both companies.
In emails and letters to clients, George Scodras refers to himself as the director of operations of Dalewood and of the Weight Loss Grants Program.
(Nicolas Amaya/CBC ) Those letters are a requirement before the company will even consider paying out a grant.